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Shipping & Returns

Your satisfaction is our priority and we hope that your order has met your expectations. If, however, you change your mind about any product/s you ordered from the Website? The website for any reason, we gladly accept returns for an exchange or refund.

You can exchange or return goods purchased on FREE OF CHARGE by using the Returns Form enclosed with your order within 30 days of purchase. Please retain the form until you have confirmed you have the right style and fit, as it includes instructions on how to return goods using our Collect+ service or Royal Mail*. We recommend you use Collect+; this tracked service makes returns easy, allowing you to return parcels through an extensive network of local shops, from early 'til late, 7 days a week.

Please note, you may return goods and receive a full exchange or refund provided that the goods have not been worn, damaged, washed or altered. We cannot exchange or refund items of which you have not taken reasonable care.

Contact us

If you need any assistance, please mail our customer service team

email us anytime

*If you choose to use Royal Mail, please visit their website to ensure your parcel is adequately insured, retain your proof of postage and arrange additional insurance if required; we cannot be held responsible for any items lost in transit.